Privacy Policy

প্রাইভেসি পলিসি এবং ব্যবহারের শর্তাবলী

“Exam Light” is an organization owned by Golden Riser, S.N. 136.

Exam Light is an independent online exam-based educational platform operated through mobile applications, computer software, and websites. This Privacy Policy explains how Exam Light collects, uses, and protects users’ personal information. By using Exam Light, you agree to the terms outlined in this policy.

Information We Collect

  • User name / Username
  • Email address
  • Phone number
  • General profile information

Data Security

We use commercially acceptable security measures to protect your information. However, please note that no method of transmission over the internet is 100% secure. Your personal information will not be shared elsewhere.

How We Use Information & Third-Party Services

Collected information is used for providing services, account management, user identification, customer support, platform improvement, and notifications. Exam Light never sells or rents user information.

We may use third-party services like Analytics tools, Authentication services, and Payment Gateways which collect data according to their own policies.

Purchase & Refund Policy

Purchase Rules:

  • • Purchases are generally Non-Refundable.
  • • Transactions are processed through secure gateways.
  • • Question errors are not grounds for refunds.
  • • Schedules/Features can be modified anytime.

Refund Conditions:

  • ✅ If the service cannot be provided.
  • ✅ Critical technical failure disruptions.
  • Refunds not for: Change of mind, partial usage, or personal mistakes.

Disclaimer

Exam Light is an independent platform. It is not affiliated with any government institution or recruitment board. Content is for educational purposes only.

Request to Delete Data

Users may request the deletion of personal information by contacting us through designated support channels.

Contact Us for Support

support@examlight.org

01821714060, 01719795045